Developing and Implementing an Outward Mindset


This programme is typically delivered in two consecutive days of in-person training but can also be conducted live online, in modules using video-conference technology. Key concepts are taught through discussions led by an Arbinger-certified facilitator. The course is punctuated by videos, individual and group exercises, one-on-one sharing, and application of the tools to on-the-job situations facing the participants.

In the virtual workshop format, the content is broken into four sessions to allow flexibility in facilitation. Each session lasts approximately three hours, meaning the workshop can be delivered over two full days or four half days.

Content and Tools

In this workshop, participants learn the difference between inward and outward mindsets. They discover where they have been inward and how to turn more outward. They learn how to turn their mindsets and behaviours outward by applying the following tool sets:

Self-awareness tools—Four tools to overcome a self-focused inward mindset and more consistently work with an others-inclusive outward mindset.

Mindset change tools—Two tools to implement and sustain an outward mindset.

Accountability tools—Three accountability tools to help individuals clarify their roles and hold themselves accountable for their impact on others.

Collaboration tools—Eight collaboration tools to help individuals and teams plan, work, and resolve differences more collaboratively and effectively.

Results and Outcomes

This course equips participants with tools that enable them to:

  • Understand the two mindsets and their implications on results
  • Assess the extent to which they are working with an inward mindset
  • Change their mindsets to become more outward
  • Re-conceive their jobs to make them more outward
  • Hold themselves more fully accountable
  • Report on performance in a way that keeps them working outward
  • Work in a way that is more collaborative, fulfilling, and effective
  • Positively influence others to change
  • Address and resolve conflicts

Who Should Attend

This course is appropriate for individuals who wish to:

  • Deepen their understanding of Arbinger’s principles and apply outward mindset tools in their own lives and work
  • Gain insight into the practical implications of Arbinger’s work within an organisation
    Investigate the value of deploying Arbinger within their organisation or team to initiate a larger transformative process
    Prepare to attend train-the-trainer courses to become an Arbinger facilitator within their employing organisation

Please note: Arbinger courses are not for independent consultants or trainers. Attending this course does not give license to teach this content. If you are an independent consultant or trainer and have questions, please call us.


Developing and Implementing an Outward Mindset handbook
Eight-part implementation video series
Implementation video series guidebook
Downloadable accountability and collaboration tool templates
Arbinger’s bestselling books, Leadership and Self-Deception and The Outward Mindset
Developing and Implementing an Outward Mindset materials

Post-Workshop Implementation

As part of this training, participants receive eight weekly videos with calls to action that guide people in operationalising an outward mindset in their day-to-day work. The video series includes a guidebook with exercises for use with each video. By attending this workshop, participants will meet the prerequisite for the Developing and Implementing and Outward Mindset train-the-trainer course, which licenses individuals to deliver this workshop within their employing organisation.

Pricing and Schedule

We conduct this training regularly. See our Event Calendar for the full schedule of upcoming sessions.

We can also run this programme as an in-organisation offering.

Please contact us if you need more information.

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